We headed out to Disneyland Paris for a long weekend back in April, however, being two adults we didn’t particularly want to stay in an onsite Disney hotel. I have nothing against the Disney Hotels but in my opinion they are very overpriced and we wanted a bit more for our money. We came across the Relais Spa Hotel in one of Krispy Smore’s Youtube videos so we thought we would check this hotel out instead and what a great recommendation it was.
Check In/Arrival: On arrival we were greeted by smiling people from every direction. When we reached reception they were very quick to welcome us to the hotel and get us checked in. They were very informative with regards to telling us all the times of the bar/restaurant and pool/spa. On arrival we had to hand over a credit card and form of ID for them to take a copy. I am assuming this was for any damages. We also had to pay a ‘resort fee’ of 15 Euros, however, we knew we had to pay this when we booked the hotel through hotels.com. Check in took around 10 minutes and the staff were so welcoming it was a great start to our stay at the Relais Spa.
Room: We had booked a standard twin room when booking this hotel. We were given a room on the second floor and one of the first rooms round the corner from the lift. Even though the room was just round the corner from the lift it was surprisingly quite quiet with an occasional ding when the lift arrived at the floor.
On entering the room it was very large and airy. Walking in you had to enter your room key into the electric, like most hotels, to the right you had a door to your bathroom which was relatively modern. There was a bath, sink and shower over the bath and toilet. There was also a large towel rail/radiator which made the bathroom warm very quickly, this also had a two hour timer on it so it always switched off automatically.
To the left as you walked into the room you had a kitchenette area with a little welcome pack of two bottles of water, tea, coffee, sugar, biscuits and a cleaning pack. The kitchenette was great there was a huge fridge, 2 ring electric hob, microwave, dishwater, kettle, coffee machine, cups, plates, dishes, cutlery you name it was probably in the kitchen area somewhere. You could easily prep some breakfast here in the mornings before heading off to the park for the day.
You then walk through a door an into the bedroom area. We had twin beds pushed together, as we were sisters this didn’t bother us, however, you can separate the beds if this wasn’t ideal for you. The beds were so comfortable pillows were a little on the soft side for me but I am not a fan of any hotel pillow. There was a large flatscreen TV on the wall with lots of english channels to choose from.
The room had a huge dressing table with large amounts of storage. There was also a huge mirror which some hotel rooms really do lack, well not this one the mirror was huge. There was also a large full length mirror by the door and bathroom of course so not short of mirrors in this room. Back to storage, there was also a large wardrobe with a electronic safe inside.
The last part of the room was the seating area which again was huge, there was only a chair but there was plenty of room for a sofa. There was also a dressing table with a chair. This then led onto a small balcony which looked onto the top of the swimming pool/spa area.
This room was perfect for our weekend at Disney, there was so much room and everything in the room was just perfect.
Noise Levels: With our room being the first room from the lift, as I mentioned before I was a bit dubious about the lift noise however, there was hardly any noise at all, we heard the lift ding every now and then but that was it. However, our room was an interconnecting room therefore it had a door which went through to the next room. This unfortunately, was where our noise came from we did have noisy neighbours, so I would probably recommend a room that is not interconnecting.
Maid Service: We are pretty tidy people so the maid never had a huge cleaning job with our room, we even made the bed before we left every morning. However, she did come everyday and the room was always lovely and tidy with clean towels and bins emptied when we returned from a day at the parks.
Restaurant/Bars: The hotel has an onsite restaurant called Brasserie Flo which is a traditional french restaurant. Unfortunately our trip was all about disney so we didn’t actually eat at this restaurant however the restaurant itself looked beautiful. The hotel also has a bar called Franklin Bar which is open from 11am to 12.30am. Again as we spent most of our evenings in the Disney Village or the parks we didn’t get to enjoy the onsite bar however the bar did seem very busy everyday when passing.
Pool/Spa: The hotel has a pool and spa area which can be accessed from the lobby or from the lift. The pool and spa area is only accessible to people over the age of 16 and from 16-18 you must be accompanied by an adult. So unfortunately it is not ideal if travelling with children. The spa is open from 10am to 11pm daily. Unfortunately we never actually made it to the spa or swimming pool as it was our plan to visit in the evenings however we always got back to the hotel from the parks too late. We did have a little nosey into the swimming pool area and it did look very relaxing.
Image From Relais Spa Val d’Europe Website
Concierge: The guys that work on the concierge desk are extremely helpful. On the day you arrive they will explain that the concierge desk runs a car service which can ferry you to and from the disney parks free of charge. We made full use of the car service when travelling too and from the disney parks. The guys on the concierge desk were so helpful and nothing ever seemed a problem for them. The majority of times we were taken to the park in the small mini van sometimes, we were the only passengers in the van. The first time concierge drop you off at the park they will give you a small bit of paper with their mobile number on and just tell you to call the number when you would like picking up from the park and they will come and collect you. They really are a credit to the hotel, they made us feel safe and never had us waiting at the Disney gates longer than 5 minutes. They always made sure the heating was on in the car when picking us up as it was so cold in the evening and it is those little touches that counted. The concierge desk was manned the whole time through our stay so if you ever had a query they were always happy to help you.
Location: The location of this hotel is perfect, you are around a 5 minute drive away from Disney, which as mentioned above, the hotel are happy to drive you to so no charges for taxis. You are also around a 4 minute walk to Val d’Europe train station and what seemed like a little town square with shops restaurants and bars. We took the train from Marne La Vallee to Val d’Europe when arriving at the hotel and this cost around €1.80 each and is only 1 stop (around 3 minutes) you then come out of the station at Val d’Europe turn left and walk to the end of the road where you can see Brasserie Flo turn right and the hotel is just there. For an off site hotel this is the perfect location for a weekend at Disneyland Paris.
Staff: All the staff were very helpful at the hotel nothing ever seemed a problem for them and they would always make sure you were happy with everything. All the staff we came across were very friendly and always showed a smile from the maids cleaning the rooms to the reception staff and concierge as you walked into the hotel.
Wifi: Wifi was included in the price of your room. The hotel had wifi throughout the whole hotel and it was a very strong signal. We never had any problems connecting to the wifi at any time of the day. To log into the wifi you had to enter an email address and then from then on it automatically connected when in the hotel.
Security: Being two girls travelling we felt extremely safe at this hotel. To enter the room levels you have to put your room card against a security pass in the lift to be able to press your floor level. Even one night coming back from Disney concierge took us into the underground parking to park the mini van and he left the car running while he walked us to the lift to get up to reception.
Check out/Leaving: Checking out of the hotel was really easy, they ask you if you want an invoice for your stay and then you simply hand your keys back and pay any outstanding balances. The reception staff were all really friendly asking if we had a lovely stay and if there was anything they could improve on. We didn’t have any faults at all. As our last day was lovely sunshine we decided to buy another day ticket to go back to Disney which reception was able to give us at a discounted rate.
Overall Experience: We had a great three night stay at the Relais Spa and would definitely recommend it to anyone thinking about going to Disneyland Paris. The rates of the hotel are more than reasonable for the facilities they provide you and the comfort of their rooms. We found they couldn’t do enough for you at this hotel and were always asking if everything was ok. If we were to return to Disneyland Paris in the future this will be out go to hotel.
I hope you have found this resort useful, below I have left a few links to the hotel website and other Disneyland Paris posts I have done. If you have stayed at this hotel let me know your thoughts in the comments.
Hotel: Click Here | TripAdvisor Reviews Click Here |
Disneyland Paris Planning Click Here
*This post is not a sponsored post. All opinions and photographs are my own.*